We know there are times when you just can't make it to the credit union, and that's why we offer 24/7 services online. So whether it's from the comfort of your home, office, or favorite coffee shop, you can manage your CASE accounts anytime, anywhere you have internet access. Our online services are fast, easy, and secure. When it comes to your money, see what awaits you with CASE's Online Banking features.
Account Balances
See all your current account balances anytime you want. For easy bookkeeping, you can download your information directly into Quicken. See more below.
Account Transfer
Transfer funds within your CASE account quickly and easily. Enjoy the ability to schedule one-time and recurring transfers at your convenience.
Funds Transfer
Move funds between your CASE account and your accounts at other financial institutions without writing a check or visiting a branch. Enjoy the ability to schedule one-time and recurring transfers at your convenience. Fees may apply.
Zelle®
Start sending money with Zelle®. It's a fast, safe, and easy way to send money. Available on your mobile banking app or online banking account. Learn more here.
Credit Score by SavvyMoney
CASE has partnered with SavvyMoney to give you access to your Credit Score for free. Uncover important insights and key factors that impact your credit score to help build financial confidence. Access your Credit Score today in the CASE Mobile app or within online banking.
Pay Bills
Relax knowing that your bills will be sent on time with CASE's Online Bill Pay. Schedule one-time, recurring, or expedited payments to virtually anyone, anytime. Sign up today!
Pay CASE
We know your time is valuable. Instead of writing a check or delivering your loan payment, with Pay CASE you’re now able to pay your loans with a debit card or account information from another financial institution.
- Save on postage - no more mail!
- Save time - Make your payments 24/7 with Pay CASE!
- Pay with a debit card or bank account
To get started, access Pay CASE from the “Move Money” menu item within Online Banking.
View eStatements and eNotices
eStatements and eNotices allow you easy access to conveniently view and print your monthly statements and notices related to your CASE account within Online Banking.
Reward Yourself
Put money back in your wallet for being a savvy shopper. Activate your offers within Online Banking and shop at the participating retailers with your CASE VISA Debit Card to earn rewards. Learn more about CASE's Purchase Rewards program today.
Budget and Planning
Wonder where your money is going? Money Management provides a complete financial picture in one place within Online Banking. Stay on top of your CASE accounts as well as your accounts at other financial institutions.
Manage Checks
View images of checks that have cleared your account within Online Banking. With Check Imaging, you can simply view your Checking Account History, and click on the check number you would like to view.
Easy Bookkeeping
Track and manage your CASE finances using your personal Quicken software via Direct Connect or Web Connect.
Shared Access
Shared Access allows members to delegate access to their online banking accounts without sharing login credentials. Sub-users will have access to the account suffixes at a level of control determined by the primary account holder. The primary account holder can choose whether the sub-user can have “view only” or “transfer money & pay bills” (with or without limits) access.
- Gives others access to their account while still being able to maintain control of their account
- Access to others is based on tasks delegated to others such as moving money, making payments and tracking transaction
- Provides security; members no longer have to share Online Banking login credentials
- Provides convenience; easy for others to access data
- Great for small businesses!
Sub-users can be added in the primary member’s online banking under the "Additional Services" tab on their account summary page. There they will enter the sub-user's name, phone number and email address. Then select the accounts they are granting access to, and set the permission level.
Secure Chat
Do you have a question or are you looking for information? Now, reach a live CASE Representative via Secure Chat within Online Banking. Click "Chat" at the top of your Online Banking screen which will open a new window. Then, select "Click here to chat". A CASE Representative is ready to answer your questions and improve your Online Banking experience even more. Secure Chat hours: 9 a.m. to 5 p.m. Monday through Friday.
Set E-mail Alerts and Notifications
eAlerts provide a simple way to remind yourself regarding account activity that matters most to you. Within Online Banking, create Balance, Check Cleared, or Maturity Date alerts and notifications. eAlerts can be checked easily on your mobile device that provides email access or you can view them on your PC at your convenience.
Text Message Banking*
Do a quick balance check or review recent transactions while on the go with CASE's Text Banking.
Mobile Banking*
Secure, convenient and at your fingertips! CASE's Mobile Banking gives you control to manage your money on your time, on your mobile device. Visit www.casecu.org on your Web-enabled phone and sign in today.
*Message and data rates may apply from your wireless carrier.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Now you can view images of checks that have cleared your account within CASE’s Online Banking for Free. Simply log in to Online Banking, view your Checking Account History, and click on the check number you would like to view. A new Web browser window will open with the image of the front and back of your cashed check, ready for viewing.
Features
- No fees for doing your own check research
- Better detect fraud by viewing your checks as soon as they clear
- Located within Online Banking, view cleared checks at anytime
Note: Checks processed as Electronic transactions are not available, but will show the name of the payee in the account history.
Online Bill Pay is a free* service that enables you to conveniently manage your accounts in a safe and secure environment. Avoid all the hassle of checks, stamps and trips to the post office. No matter where life takes you, you'll have access to your accounts online 24-7.
Features
- View, track and pay your bills from one location
- Control which bills get paid and when, so you can avoid late fees
- Pay several bills at once, schedule recurring payments, or make one-time payments
*Insufficient funds and stop payment fees apply, please see fee schedule for applicable fees.
Expedited Payments
Now make payments faster** than standard delivery payments within Online Bill Pay. Simply select or schedule a payee to send a payment to, enter the amount to pay, then choose the payment type, and you're done!
Features
- Avoid late fees, penalties, or interruption of service
- Have your payments post the same business day
- No need to enroll; expedited payments are conveniently located within Bill Pay
**Electronic expedited payments and overnight check fees apply, please see fee schedule for applicable fees.
eBills
Why wait for your bill to come in the mail? Use CASE's eBills and receive it electronically. With eBills you receive an electronic version of your paper bill via Online Banking, allowing you to see all the same account information as you do with your paper bills.
Features
- Manage your expenses from one location making it simple to track bill payments
- Opt to receive an e-mail notification when a bill is ready to view
- Set up automatic payments
Already using CASE Credit Union's online Bill Pay? Simply click on "Get eBill" listed next to your billers who offer this option.
eStatements and eNotices are free, value-added online services available within Online Banking that provide easy access to your monthly statements and notices related to your CASE account. Enjoy the benefit of receiving your account statements and notices faster than you would through regular mail and relax knowing that your documents are secure within Online Banking.
Note: Registered users will no longer receive paper statements and notices in the mail. Instead, you will receive an email notifying you that your eStatements and eNotices are ready for viewing within Online Banking.
With eStatements
- Get your statement faster than through regular mail
- View statements online anytime, anywhere
- View previous months' statements
- Print and save your statements
- Reduce the potential for identity theft
With eNotices
- Get your notices faster through regular mail
- Receive notifications for account activity such as:
-
- Term deposit account maturity
- Past due payment
- Non-sufficient funds (NSF)
- Just In CASE notices
- Reduce the potential for identity theft
Sign Up
If you are an existing eStatement user, you don't have to do a thing. Your eStatement enrollment automatically enrolls you for eNotices.
If you are not enrolled in eStatements and eNotices, please:
- Login to Online Banking
- Select "eStatements & eNotices – Electronic Documents Portal" located under Additional Services tab
- Read and agree to the online disclosure
- Complete the Enrollment Options screen and set Document Delivery Preference to "All By Electronic"
- Click "Save"
Frequently Asked Questions
What is an eStatement?
An eStatement is an electronic copy of your monthly account statement available through Online Banking. When you sign up to receive eStatements and eNotices, you will no longer receive a paper statement or notice in the mail. You must provide an email address to receive notifications.
What is an eNotice?
An eNotice is an electronic copy of a traditionally mailed notice, but instead is made available through Online Banking. When you sign up to receive eStatements and eNotices, you will no longer receive a paper statement or notice in the mail. You must provide an email address to receive notifications.
How do I sign up?
If you are an existing eStatement user, you don't have to do a thing. Your eStatement enrollment automatically enrolls you for eNotices.
If you are not enrolled in eStatements and eNotices, please
- Login to Online Banking
- Select "eNotice – Electronic Document Portal" located under the eDocuments menu tab
- Read and agree to the online disclosure
- Complete the Enrollment Options screen and set Document Delivery Preference to "All By Electronic"
- Click "Save"
Is there a fee to receive eStatements and eNotices?
No, eStatements are free for all members. In fact, by signing up for eStatements, you are helping to save your credit union money in processing fees and postage, since eStatements and eNotices are much more cost-effective to produce and deliver electronically than by regular mail.
Do I need special software to view eStatements and eNotices?
Adobe Acrobat Reader is needed to view your eStatements and eNotices. You can download the software for free at http://get.adobe.com/reader/.
Is my eStatement account information protected from others viewing it?
Yes. Your information is protected by the latest security using industry standard technologies and security certificates, with 128 bit encrypted communication to ensure that your private information stays private.
Are eStatements and eNotices emailed to me?
No, for security reasons, we do not email actual statements over the Internet. When you sign up for eStatements and eNotices, you will receive an email message notifying you when your monthly statement is available and/or you have a notice ready for viewing. These can be viewed at your own convenience within Online Banking.
How do I view my eStatements and eNotices?
Statements and notices are securely stored in Adobe PDF format within Online Banking. You may view them online, print, or download them to your computer. Previous months' statements and notices are also available!
How do I cancel my eStatements and eNotices services?
If at any time you wish to stop receiving your statements or notices electronically and begin receiving them by paper again, simply select the Enrollment Options menu tab and change your Document Delivery Preference to "All By Paper."
Please Note: You will be opted-out of both eStatements and eNotices services, and begin receiving paper notifications and monthly statements.
Enjoy savings and everyday cash back rewards when you use your CASE VISA Debit Card. With Purchase Rewards, you’ll be able to receive cash back on exclusive offers at the participating stores and restaurants that YOU visit the most. Why not save yourself money when visiting your favorite stores and restaurants? To activate and view your offers, log in to Online Banking today.
Features Include
- No coupons to print
- No enrollment
- No fees
- Purchase Rewards are deposited directly into the checking account the month following the transaction
CLICK!
Activate exclusive cash back offers at the types of places you like to shop.
SHOP!
Redeem your offers online or in stores by paying with your CASE VISA Debit Card.
ENJOY!
Your cash back rewards will be deposited right into your checking account at the end of the next month.
Put down your checkbook register and upgrade to a new way of managing your money with our Money Management Tool. This robust, free and easy-to-use tool gives you the ability to monitor your finances all in one place! To get started, log in to Online Banking and select the "Money Management" link under the Manage Money menu tab.
Money Management Features
- A new debt pay off calculator
- A graphical view of spending trends
- An interactive budget tool to see where your funds are going
- Set goals to help you get out of debt and remain financially fit
- Updated look and feel to view your all of your accounts in one location
- Improved transaction categorization – no need to manually update the spending categories for your purchases
And many more! Try out this new feature today!
Move your funds electronically to and from your CASE CU account(s) with ease. We now offer two great online solutions for getting your money where you need it without stepping foot outside of your home or writing a check. They’re a low cost alternative to wire transfers and mail.
Funds Transfer
Funds Transfer* is an online money transfer service that allows you to perform transfers between your CASE accounts and your accounts at other financial institutions.
Features
- Set up one-time and recurring transfers
- Reduces the need for wire transfers and writing checks
- Transfer complete within 3-4 business days or choose the next day option
*See fee schedule
Account Access
For first time online banking registration please contact us at: 1-517-393-7710 or stop by one of our locations.
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