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Email Us

Use the secure form below to send us your questions, comments and suggestions. When you contact us by Secure Email, you will receive a response within 24 hours or on the following business day.

CASE Credit Union recognizes the importance of maintaining your security and handling your private information responsibly. However, even with secure e-mail, as an added layer of protection we advise that you not include personally identifying information such as your account number, social security number or passwords in your e-mail content.

Call Us

The CASE Credit Union Contact Center is accessible to help you meet your financial needs with ease. Our Member Service Representatives have the knowledge and tools to provide you with the personalized financial services you request whether it’s taking your loan application, processing account transactions or simply answering your questions. We are here to serve you. Call us today.

517.393.7710 or Toll Free 1.888.393.7716
8 am – 6 pm - Mon – Fri   9 am – 2 pm - Sat

Lost or Stolen VISA Cards

During regular business hours please call
517.393.7710 or Toll Free at 1.888.393.7716.
After regular business hours please call 1.844.880.0731.

Visit Us

For our branch locations and hours, click here.

Fax Us

You may fax us at 517.367.1100. Your fax request should be processed within 24 hours or the next business day.

Submit a Comment or Question


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By accessing this link, you will be leaving the CASE website and entering a website hosted by another party.

Although CASE has approved this as a reliable partner site, please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the bank's website. The other party is solely responsible for the content of its website.

We encourage you to read and evaluate the privacy and security policies on the site you are entering, which may be different than those of the bank.

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